Help
Support
Write to us
support@ifnux.com01Subí
Where does the information come from?
Routes, stops and schedules come from the open data of the Intendencia de Montevideo, Uruguay’s Ministry of Transport and Public Works (MTOP) and colonia-gtfs. Live positions come from Montevideo’s STM.
Subí updates its data by itself about once a week. To update now, go to Ajustes → Horarios → “Actualizar”.
Why isn’t a bus showing live?
Only buses that are sending their GPS position to the STM appear live. When a bus isn’t reporting, Subí shows the scheduled time instead, without the “En vivo” label. Colonia lines and some metropolitan lines don’t have live positions.
How do I add a widget?
Save a trip first: search where you’re going and tap the star. Then touch and hold the Home Screen, tap Edit → Add Widget, search for Subí and choose “Tu viaje” or “Tu parada”. There are Lock Screen widgets too.
How do alerts work?
When you start a trip, Subí tells you when to leave, when your bus is coming and when to get off, with a countdown in the Dynamic Island and on the Lock Screen. At a stop, tap the bell next to a line to get an alert a few minutes before it arrives.
Do I need an account or a connection?
No account needed. Schedules live on your phone, so you can plan trips offline. Live buses and address search need a connection.
Where does Subí work?
Montevideo, its metropolitan area and Colonia del Sacramento, plus intercity coaches across Uruguay. Outside Uruguay the app opens on Montevideo and lets you know.
02Gym
Do I need an account?
No. Tap “Use without an account” and build your own routines. If your gym gives you a member account, log in to get the routine your coach assigned to you.
Does Gym send my workouts to my gym?
No. Sync only downloads your routine and the sessions you’ve completed. What you log in Gym stays on your iPhone.
How do I move my data to a new iPhone?
Go to Settings → Data → Export backup and save the file. On the new iPhone, use Settings → Data → Import backup.
How do I sign out or erase my data?
Settings → Account → Sign out logs you out; your routines and history stay on the phone. Settings → Data → Erase all data deletes everything. Deleting the app does too.
The rest alert doesn’t show when the app is closed
Turn on Settings → Workout → “Rest alert in background”, and make sure notifications for Gym are allowed in the iPhone’s Settings app.
03Reporting a problem
Tell us which app and iOS version you use, what you expected and what happened instead. A screenshot helps a lot. For Subí, include the line, stop or trip you were looking at and the time.
04Privacy & terms
Our apps don’t collect personal data. Read the Privacy Policy (en español) and the Terms of Use (en español).